Location: Chicago, IL
Diverzify Brand: DiverzifyPro Itasca
Industry: Hospitality
Completed: 2/13/25
Project Overview
As a trusted repeat client, The Royal Sonesta Chicago Downtown once again partnered with DiverzifyPro Itasca - this time to refresh the hotel’s 2,300 sq. ft. lobby with new porcelain tile. With no general contractors involved, DiverzifyPro worked directly with hotel management to coordinate every phase of the renovation, ensuring a smooth process and a finished space that matched the property’s upscale ambiance.
The Challenge
The hotel’s goal was to upgrade the space with premium porcelain plank flooring, replacing the existing LVT, without compromising guest access to key areas like the reception desk and elevator banks. Since the lobby is a high-traffic space, maintaining operations during construction was critical.
Our Solution
DiverzifyPro Itasca worked hand-in-hand with the hotel to develop a strategic installation plan that minimized disruption. Phased scheduling and after-hours work helped keep the lobby accessible throughout the project. The team also worked to source porcelain materials that aligned with the design goals and were readily available, allowing for both visual consistency and timely delivery.
Materials Used
- DalTile Emerson Wood - Butter Pecan, 8" x 48"
- Mapei (adhesives and grout)
- Sand and Portland (cement)
- Installation by Local 21 tile setters
Outcome
The result is a refreshed lobby that preserves the hotel’s original look while offering updated performance and durability. DiverzifyPro Itasca’s proactive planning, flexibility, and attention to detail made for another successful collaboration with The Royal Sonesta team.
Account Executive: John Scutoski
Project Manager: Brittany Jensen
